PRIVACY POLICY



1. Introduction

We operate https://multisparkltd.com and provide services including interior fit-out, exhibition stand design, branding, printing, and event solutions.

This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, advertisements, and communication channels, including TikTok Ads and Meta (Facebook and Instagram) Lead Ads.

2. Information We Collect

We may collect the following information:

• Full name
• Phone number (including WhatsApp number)
• Email address
• Company name (if provided)
• Project details or inquiry messages
• Any information submitted through forms or advertisements

We collect data when you:

• Fill out website contact forms
• Submit TikTok Lead Forms
• Submit Meta (Facebook/Instagram) Lead Ads
• Contact us via WhatsApp, email, LinkedIn, or phone

3. How We Use Your Information

We use your data to:

• Respond to your inquiries
• Provide quotations and service details
• Contact you regarding your project
• Manage client relationships and leads
• Improve advertising and marketing performance
• Send follow-up messages via email, phone, WhatsApp, or LinkedIn

We do not sell or rent your personal data.

4. Legal Basis for Processing

We process your personal data based on:

• Your consent (when you submit your information)
• Legitimate business interest (responding to inquiries and providing services)

5. Data Sharing

We may share your data with:

• Advertising platforms (TikTok, Meta, Google Ads, LinkedIn)
• CRM and communication tools
• Service providers who assist in business operations

All partners are required to handle your data securely and responsibly.

6. Data Retention

We retain personal data only as long as necessary:

• Lead data: up to 24 months
• Unless longer retention is required for legal or business reasons

7. Cookies & Tracking

We use cookies and tracking tools such as:

• Meta Pixel
• TikTok Pixel
• LinkedIn Insight Tag (if installed)
• Analytics tools

These help us:

• Measure ad performance
• Understand user behavior
• Improve marketing campaigns

You can disable cookies in your browser settings.

8. Data Protection

We apply reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

9. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Request that we stop contacting you

10. Contact Us

You can contact us through any of the following:

Multi Spark Ltd.
Email: info@multisparkltd.com
Website: https://multisparkltd.com
WhatsApp: +966 535621941 

LinkedIn: https://www.linkedin.com/company/multi-spark-ltd/
Location: Riyadh, Saudi Arabia

11. Third-Party Platforms

We use third-party platforms such as:

• TikTok Ads
• Meta (Facebook & Instagram) Ads
• LinkedIn Ads
• Google services
• CRM and automation tools

Each platform has its own privacy policy and is responsible for its own data handling.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.


June 2026